Effective Date: 12/5/2023
Business Name: Bladez & Beauty
Email: enquiries @bladezandbeauty.co.uk
Phone: 07934505753

At Bladez & Beauty, we care about your privacy and handle your personal information in line with the UK GDPR and the Data Protection Act 2018.
This policy explains how we collect and use your data when you book or receive our hair and beauty services.

We may collect:

• Your name, phone number, email address, and booking details
   
• Payment information (processed securely – we don’t store full card details)
   
• Health or allergy details (with your consent, to ensure safe treatments)
   
• Notes on your service preferences and treatment history
   
• Website or online booking data (e.g. cookies, IP address)
   

We use your information to:

• Arrange and manage appointments
   
• Provide treatments safely and effectively
   
• Take payments and issue receipts
   
• Send reminders or promotions (if you’ve opted in)
   
• Meet our legal and accounting obligations
   

We never sell or share your information for marketing purposes.

We process your personal data based on:

• Contract – to deliver the services you’ve booked
   
• Consent – for health information and marketing messages
   
• Legal obligation – to comply with tax and record-keeping laws
   
• Legitimate interest – to manage our salon and improve customer experience
   

We only share data with trusted partners such as our booking system, payment provider, or marketing platform (if used).
All data is stored securely and kept only as long as necessary — normally up to 6 years for client and financial records.

You have the right to:

• Access, correct, or delete your personal data
   
• Withdraw consent for marketing or treatment information
   
• Ask us to restrict or object to processing
   

To exercise these rights, contact enquires@bladezandbeauty.co.uk.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies

Our website or booking system may use cookies to improve your experience. You can adjust your browser settings to refuse cookies if you prefer.

We may update this Privacy Policy occasionally. The latest version will always be available on our website or upon request.